- Returns are applicable to unworn, unused, undamaged items with any tags still attached and in the original gift box and/or pouch included.
- Returns are applicable to any physical item(s) except for earrings (due to hygiene reasons) and sale items.
- Returns and refunds or exchanges must be requested by firstly emailing care@HouseofLx.com, within 30 days of receiving the goods.
- If you qualify within the time limitation, you will be emailed our return address. Please note that you are solely responsible for all postage charges associated with the return.
- Once we have received your returned goods in their original, unworn condition and packaging, you will be eligible for an exchange or refund of the full amount (excluding the postage fee).
NO REGRETS / EASY 30 DAY RETURNS
We believe you are going to love your HOUSE OF LX purchase, but if for any reason you feel that it is not quite right for you – you are welcome to exchange it, within 30 days of receipt.